Tag: branding

  • Should You Use an AI Logo for Your Business?

    Should You Use an AI Logo for Your Business?

    Artificial Intelligence (AI) is everywhere, and it’s safe to say that most everyone is using it.

    But should they be?

    I’ve been asked a few times in the past year to take a logo that someone has generated from an AI platform, and to refine it – whether that means making the words look better, changing out the colors, or balancing elements that AI just couldn’t get right.

    But here’s the thing: I have big-time ethical issues with using AI artwork. And this kind of thing has become enough of an occurrence in my business that I have to start talking about it more. 

    So what’s the big deal? AI can’t create something original or unique (not to mention the environmental and societal impacts of using AI tools). To the point that the United States Copyright Office and the U.S. Court of Appeals agree that AI-artwork cannot be copyrighted, because a human wasn’t the one creating it in the first instance. [Source] 

    The question I get most often when I bring this up is, “why should I care about copyright?” or the statement, “we don’t need to copyright our logo.” 

    This is a foundational misunderstanding, and it can cause problems in the long run for you and your business or organization. 

    Copyright is inherent for works for art – the person who created it owns it unless they transfer the rights. If someone were to use their artwork without permission, the creator (or rights owner) would have legal grounds to go and tell them to stop using it, and could take that as far as they needed or wanted to. 

    But when the “artwork” you create using AI isn’t copyrightable, you have no grounds. Which means you have no (legal) control over how your brand is used or by whom. 

    While the same rules may not apply for trademarking an AI-generated logo, a vast majority of small to medium businesses won’t pay the steep fees required to go through the trademarking process, leaving themselves with zero protection.

    Intricate robot sculpture crafted from recycled metal and scrap materials outdoors. By Magda Ehlers, via Pexels.

    Generally, AI learning models are fed by imagery from the internet – whether that imagery was found in public directories, downloaded from paid or pirated sources, or bought and paid for. AI models learn from things that already exist. 

    Think about where that imagery came from…someone created it. And it’s nearly impossible to know who that someone is, and whether they were 1) fairly compensated for their contribution to the learning model or 2) whether they opted in to having their work(s) train the AI models.

    Have you ever seen an AI model that has cited their sources? If we the humans were to create a composite of things for something of value, and we didn’t cite our sources, we’d be accused of plagiarism and generally discredited. So why isn’t AI treated the same?

    When you ask AI to provide sources, it throws a few dozen links in there that it may or may not have leveraged to any great extent, and it’s up to you to decide whether you’re going to trust it. There’s even a disclaimer on the bottom that says, “sometimes [the AI model] gets facts wrong so make sure to double check;” but do you?

    I’m not naive; I know AI isn’t going anywhere. I’ve had to evolve my business to leverage it – it’s built into the tools I use every day, and speed has always been a factor in design and marketing. And yes, I know that as a business owner, you should always be looking for the next big thing that’s going to make running your business easier. 

    But AI should be a tool, not a replacement for real humans. 

    AI doesn’t possess empathy, and it doesn’t understand nuance. You can compare an AI prompt to writing a text message or an email that was ill-received when the intention was only positive; emotion doesn’t come through in text for most people. So how could AI “listen” to a business owner tell the story of their brand and pick up on the emotion and nuance that should be brought into the design of it? Or, know where to ask questions and get the deeper story that ultimately makes the brand?

    Here’s how I use AI in my business:

    • I use it for competitive research (and then go and verify what it’s showing me).
    • I use it as a sounding board for content and ideas to see how they might work for my ideal audience, in addition to my circle of real people.
    • I use it to check my tone on sensitive emails.
    • I use Photoshop’s generative fill and expand features to remove filler, irrelevant background elements or to make a photo wider for a website (sparingly).

    Here’s what I won’t use AI for:

    • To write content for me – emails, social posts, blogs, newsletters, website content, etc.
    • To create artwork – including patterns, icons, logos, or photos – of any kind
    • For fact checking

    In my opinion, never.

    But what if I don’t have a budget? Use a word-only logo until you do.

    But what if I don’t know a designer? Ask around, there’s a lot of us out there.

    But what if I need a logo for something fast? You should probably slow down or you’re going to miss something crucial. Also, see the first point above.

    Getting a logo via AI – whatever learning model or platform you use – is doing your business a disservice. 

    • AI doesn’t have the human touch; it can’t fine tune your logo to be right for your audience. 
    • It isn’t taking into account the larger strategy of using your logo. 
    • It’s not going to generate different usable variations for different scenarios. 

    And the worst part (from my perspective) is that even if you’re using an AI platform that can generate an SVG or EPS version of your logo, that file is going to be such a hot mess that you’ll have an incredibly difficult time using it again in the future. So if you start off with an AI logo to get something fast, with the intention of having a professional edit it later, you may find yourself having to start from scratch because a professional may not be able to (or may not be willing to) touch the AI generated items.

    In this era of speed (seemingly) being the most important thing, I’d challenge you to consider what you actually value most in the long run. 

    Is it doing the thing the fastest, saying “yep that will work,” and getting it out the door? 

    Or is it taking the time to do it right, and knowing you won’t have to revisit it later and spend more time (and potentially money) on it?  

  • Anchor Your Annual Marketing Budget in Reality

    Anchor Your Annual Marketing Budget in Reality

    A DIY Guide to Designing a Budget that Fits Your Business

    When you look at your business’ budget, do you have a category specific to marketing? Or does it feel like it’s just taking away from something else? Just like with a home who’s AC has broken down – if you don’t have it in your budget, it’s going to be painful when you really NEED it. So building in a category for marketing is a smart business move. But, if you’re like most business owners, you’re likely wondering how much you should spend, what to plan for, and maybe, where to even start?

    A great time to work on figuring your budget is when you’re already planning for the new year (that is something you do, right?). Creating a marketing budget to match your annual strategic marketing plan doesn’t have to be complicated or overwhelming. Let’s walk through it step-by-step:

    Ask yourself these three questions and answer them honestly – get rid of the “shoulds.”

    1. What do you want to accomplish this year?
      Use your marketing plan as a roadmap; if you’ve already followed my TIDE Framework for an Annual Marketing Plan You’ll Actually Use, this question is likely already answered! If not, then consider your goals and what you might need to do to reach them.  
    2. What’s realistic for this stage in your business?
      Take a look at your revenue for this year and what your anticipated revenue is for next year (if you’re not sure, this may be a good time to tag in your CPA or financial advisor) to determine a reasonable amount that you can put toward marketing.
    3. What do you actually need to do based on where you’re at in business? 
      Once you have clarity on your goals and the financial boundaries you’re working with, you can look at what’s required and what makes the most sense for right now to pull it all together. Maybe your website is ready for a refresh, your branding could be stronger or more market-aligned, or maybe you’re looking at growth methods. Depending on what you’re working toward, it might be time to invest in design support (so you’re not DIYing), strategic advertising (to reach the right strangers), or email marketing (to warm up your prospects and clients).

    Before you start assigning dollar amounts, it helps to break your marketing needs into clear categories. When you categorize your investments, you can prioritize to make sure every dollar has purpose.

    Of course, every business is different. Here are some core categories to consider:

    This focuses on ensuring your business looks and feels consistent to create the best customer experience. This can include items like your visual identity, daily-use templates, brand photography and brand messaging. (If you’re not sure which pieces of your branding need attention, download my Brand Touchpoint Checklist self-audit.)

    If your business has not yet launched or just recently launched, expect to allocate 75-90% of your budget to this category.

    With or without your involvement, your business exists online, and  it’s usually the first impression that people see. You, as the business owner, want to control your online presence so it can build trust and connect you with your ideal clients. Online digital presence can include your website, social media, directories, and search engine visibility (SEO).

    Product-based businesses tend to allocate more energy/funds to an SEO campaign because they’re trying to reach strangers, while service-based businesses rely more heavily on referrals and word of mouth, and don’t need as strong of an SEO campaign. 

    The most important thing to keep in mind is that your online presence is ever-changing; you need to be updating your photos and content as your business grows and evolves.

    I always advocate for my clients to do their own content creation whenever possible. Who can tell your story and show what your business offers better than you, the creator? Content creation can include blogging, email newsletter writing, social media campaigns (paid and organic), and video. All of these efforts are designed to showcase your knowledge and the quality of your work, and it’s hard to recreate that passion as a third-party. If you choose to outsource, make sure you’re actively involved in the process.

    Advertising campaigns are your intentional (and most often paid) efforts to get in front of the right people at the right time. Advertising isn’t going to be a one-size-fits all effort; not all businesses will even need to pay for advertising. A lot of business owners think that the only way to advertise is on social media, but other options include Google Ads, paid directories, ads on/in specialized publications and websites, and, of course, physical advertising like postcards and flyers.

    The key to successful advertising is to understand your ideal market: where they spend time, how they digest information, and what speaks to their values and needs best.

    An oftentimes overlooked category, software subscriptions that help you market are a key piece of a marketing budget, and will likely recur monthly or annually – though some businesses can leverage free versions for the first few years. Some examples of marketing-related software that you may need to pay for include:

    • A Customer Relationship Manager (CRM) that will help you manage your business/client relationships in several different forms, including book of business tracking, task tracking, and in some cases, social media management and email marketing. One of the most popular CRMs out there is Hubspot. 
    • A social media management scheduling tool (i.e. Later, Sprout, Hootsuite, Buffer)
    • An email marketing platform (i.e. Mailchimp, Constant Contact, Kit)
    • Design tools that help you create if you’re DIYing (i.e. Canva, Adobe, CapCut)
    • Email signature host (i.e. Wisestamp, Signature Hound)
    • Website Design/Hosting (i.e. Wix, Squarespace, GoDaddy, WordPress plugins, BlueHost, etc.)

    As a business owner, you’re busy running the day-to-day operations (working in the business) and doing the tasks that are going to bring in revenue. So spending time working on the business and doing the back-end marketing tasks that take time and energy is taking away from those revenue-generating opportunities. If you’re spending an unbalanced amount of time not actively making money, then it might be time to outsource.

    Here’s a real example: A business broker is going to be focused on communicating with clients who are interested in buying and selling businesses. Their focus is on in-person opportunities, networking, and finding their next client. To help in those tasks, they need an active content strategy in email or on social, and once they’re in the process of selling a business, they need outstanding materials that support the sale happening quickly. Passing these tasks on will help the business broker save time and energy, allowing them to focus on where the business needs them more: meeting new people and building relationships.

    When it comes to setting aside a dollar amount, the options will vary. The right investment depends on where your business is today, the goals you’re working toward, and how much growth you’re ready to support. The easiest way to approach marketing budgets is to break them into three levels. Each tier will give you room to choose what fits your business, and what you realistically need in the short- and long-term. 

    • Low Budget ($3,000 – $7,500/yr):
      Ideal for new businesses and tight budgets. If you are a new business, be prepared to spend the majority of this budget to get you off the ground. I would highly recommend making sure you spend the money to set yourself up the way you imagined your business, rather than starting small and having to go back and change things later (i.e. don’t settle for ‘good enough’). If you have the ability, set aside a “launch budget” and then a separate marketing budget, even if it’s smaller for that first year.   This looks like:
      • You DIY most your marketing
      • You write most of your own content
      • You are not paying to advertise 
      • You are strategically and sparingly calling on your consultants for help (trading time for money)
    • Medium Budget ($8,000 – $30,000/yr): 
      Ideal for the business owner ready for consistent, attainable growth without having to do everything themselves. Most often a long-term, repeatable budget. This looks like:
      • You outsource at least half of your content and marketing tasks
      • Consistently investing in expanding your brand presence
      • You have systems in place that save you time (some paid, some free)
      • You are trying a lot of strategies to see what works best for you and your ideal clients
      • On the higher end of the budget, you’re likely running consistent monthly ads
    • High Budget ($30,000+/yr):
      Ideal for the business owners who have medium to large enterprises and are in aggressive growth mode. This looks like:
      • You outsource (nearly) all of your marketing tasks, or have brought on a marketing staffer 
      • You run aggressive conversion-centric ad campaigns 
      • You pursue media, PR, speaking, and podcast opportunities regularly
      • You no longer use free versions of systems because they don’t fit your needs

    Marketing, and the budget that goes with it, is not a “set it and forget it” effort. You’ll need to revisit the plan and budget regularly to make sure you’re evaluating success, adjusting efforts, and amending the strategy as your business grows and changes. Checking quarterly and setting new goals annually is a great habit. Things to ask during your evaluation include:

    • What’s working? 
    • What’s wasting money? 
    • Where do you need more support? 
    • Where can you pull back? 
    • Consider what you don’t know. If a marketing effort still seems like a good idea but it’s not quite working the way you’d hope, you may need a consultant to help bring your ideas to fruition in a way that’s going to make the right impact on your business.

    As the year winds down, this is the perfect time to pause, take a breath and take an honest look at how your business performed over the past year. 

    Whether you’re mapping out your very first marketing plan, choosing which budget level makes sense for this season of business, or realizing it’s finally time to outsource the work that is draining your time, I’m here to help. If you’re ready for guidance, clarity, or hands-on support with any of the items in this blog, I’d love to collaborate with you to make sure you start your year with a plan that feels aligned, intentional and sustainable.


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    • Market-aligned: Your ideal client isn’t everyone. Market-aligned means making strategic choices that make sense for your brand to best speak to the ideal person you want to work with. Click here to read a blog about determining who that is.
    • Email marketing: Sending out mass email to verified contacts through an email marketing platform like Mailchimp, Constant Contact, or Kit to advertise, share information, promote new products, etc.
    • Visual identity: Often includes the things that people see from your brand, like your logo, colors, fonts, icons, and other design style choices.
    • Brand photography: Most often references photos of you, your spaces, your team, and the tools you use daily. It can also reference the style of photography that you use in your marketing materials (i.e. people photos, landscape photos, grayscale vs. color, etc.).
    • Social media campaigns (paid and organic): Social Media campaigns are the strategic curation of content that you share on platforms like LinkedIn, Facebook, Instagram, TikTok, and X (Twitter). Organic campaigns are the ones you’re putting out for free, and paid campaigns are the ones you’re paying real money to promote to the right people. Both can be effective when done well and consistently.
    • Conversation-centric ad campaigns: Your campaigns have gone from being designed to show prospects that you exist to being designed to sell.

  • Cohesive Branding is the Goal: A Case Study

    Cohesive Branding is the Goal: A Case Study

    These days, great leadership is hard to find. Many companies struggle with high employee turnover because of poor leaders and high stress environments.

    Amber Waugaman, Executive Leadership Coach, is learning from her experience in environments like these. She’s made it her mission to collaborate with company leaders and entrepreneurs in a group setting or one-on-one to create healthy work environments, resulting in better organizational and financial outcomes for her clients. Whether it’s through coaching, strategic advising, leadership training workshops, or public speaking, Amber has a ton of ways she helps companies make the most out of their leadership teams.

    Amber found me via a Facebook post and after exploring my website. When we met, she knew she needed help with branding, but wasn’t sure exactly what she was looking for. After a discovery call and a successful first project, one turned into many growth opportunities and collaborative efforts, and the end result is now one of my favorites. Amber’s personality, drive, achievements, professional experience, and now branding, shine through in nearly all of her documents and platforms, including social media, stationery and marketing.

    Together, we worked on:

    • Social Media Templates
    • A Strategic Business Audit & Branded Asset Update
    • A Biography Flyer
    • Branded Company Stationery
    • A Website Overhaul

    Amber’s most important initiative was making the process faster and easier for her to continue to post on social media, and achieving a level of polish, poise, and professionalism that matched what she was offering to her clients; something she didn’t feel capable of doing on her own. She shared that she was very active and involved on her platforms, but that she struggled with the “making it look good.” She wanted consistency and simplicity, something that was branded, and something that she didn’t have to think too much about how to make it look awesome.

    We worked together to create Canva templates that were very much an “easy button” for her – replace this photo and change this text, and you’re off to the races! We’ve now created nearly 20 different templates that she can pull from for both Instagram and LinkedIn (a difference in size), and each one is cohesive with the rest of her brand identity.

    social media templates for executive leadership coach

    After finishing our social media template project, I took the liberty of doing an audit on Amber’s digital presence. While she didn’t ask for this, I felt like it would be a disservice to her not to share my perspective and to give her some action items that would immediately improve the look and feel of what she was projecting on the web.

    Ultimately, I found that she had great content and direction, but each place she showed up online seemed disconnected visually. There were key missing pieces of her brand in odd places, and it was clear that it was all “good enough,” but not great.

    Amber took this feedback amazingly well, and we came up with a plan to fine tune many of her branded assets. This included a tweak of her logo, creating social media headers that were consistent, looking at the visual aspect of buttons on her LinkedIn, and as minute as how she was phrasing certain CTAs. We even drilled down to her future plans of a photoshoot, and how she could make that even more representative of her brand, too. (I’m excited to say she’s bought a stunning orange blazer that’s going to look killer in her new photos!)

    This kind of audit – while powerful – doesn’t have much that can be shown off in one fell swoop. It’s a lot of little things that add up to a more cohesive and streamlined presence online, so that if a prospect is vetting Amber, they’re confident that she’s got it all together.

    One of the things Amber shared and was excited about was an opportunity she was pursuing (and eventually secured!) to be an executive leadership coach with her alumni, Penn State. They requested a document from her that they could pass on to her new potential coaching clients, highlighting her expertise and everything she could offer.

    Amber secured the content, and I created a custom biography flyer for her, which is similar to a compact resume. This document allows her to highlight her work experience and expertise, and show readers and potential clients why it’s a great idea to work with her. By incorporating her brand colors and updated logo, it visually tied in to the rest of the work we were doing. Now, not only is she able to use this for her Penn State position, she’s also able to use it at any event she speaks at, or whenever someone needs an “at a glance” reference that goes over why she’s a good fit for them or their company.

    On our initial discovery call, Amber had shown me a document she created in Canva – it was something she was using as a contract, and every time it needed updating, she had to move a bunch of text boxes around. I asked her if it needed to stay in Canva, or if we could create a Word template for her. She told me that the only reason it was in Canva was because she didn’t know how to apply the styles that she wanted in Word, and she wanted it to look good.

    Now, Amber has a Word document template (dotx) that she can leverage that does three key things for her:

    1. Makes it really difficult to save over accidentally
    2. Saves her time if she needs to edit an older document to make it current
    3. Creates a cohesive look within her client experience

    As a way to show her how to use it, I created a screen-recorded video applying some of the basics from the template she had in Canva – ultimately getting her started recreating it into this new Word document. It’s all one-click style applications, and she’s reported it works great for her! She now uses it for debriefs, pricing pages, presentation resources, and more, saying “it definitely helped elevate my presence and keep things consistent.”

    The biggest project Amber and I worked on together (and my favorite in this case!) was her website. We started by reviewing it; going over the elements she liked, what needed to be updated, and what she wanted to add. Although it had a great deal of information, like many of the other assets we worked on together, it was inconsistently branded.

    website design for executive leadership coach

    Some of the things that made the biggest difference in the redesign included:

    • Making the layers light and intentional, which made her pages clean and easy to skim through
    • Adding some of her awesome branded photos and videos, and leveraging lots of opportunities to highlight the testimonials she had that raved about her process and results
    • Adding an FAQ page, updating her professional speaking page, including a section to display all her certifications and the organizations she’s involved in, and adding candid photos to show more of her personality
    • Including her updated logo and fine-tuning the colors and design elements for a consistent look

    Ultimately, we ended up with an exquisite testament to her coaching abilities and expertise, and a powerful sales tool that Amber is excited to use and share.

    I’ve had the pleasure of working with Jenn, my go-to marketing designer and strategist, for several months, and she has truly elevated my professional presence across all platforms. From stunning social media graphics to a polished website and bio flyers, Jenn has ensured everything looks exactly as I envisioned—highly professional and polished, which is crucial for my organizational clients. I am continuously impressed by her creativity, attention to detail, and her ability to bring my ideas to life. Not only is she incredibly talented, but she’s also a joy to work with, always offering fresh ideas and insightful advice. I can’t recommend Jenn enough and look forward to continuing to work with her as I further build my brand and online presence.  

    AMBER WAUGAMAN

    This project was a fun labor of love! Amber had a strong foundation for her marketing and visuals but lacked a cohesive look and feel, so it was fun to partner with her in bringing her ideas to life and giving her a brand she can be proud of and excited about. We’ve continued to tackle other small initiatives, often bouncing ideas off one another as Amber’s company grows and changes; she told me that she’s building a list of projects aligned with her goals that she wants me to weigh in on and help her achieve!

    If you’re interested in exploring how we might collaborate on creating a cohesive brand identity for your business, book a free Idea to Execution consultation!

  • Bringing a Brand to Life: A Case Study

    Bringing a Brand to Life: A Case Study

    Amongst the rolling foothills of Boise, Idaho, a new brand has been launched: Foothills Capital Advisory. Nabil, its founder, has a background in both law and finance, and he stepped out on his own with a passion for helping business owners succeed. Foothills Capital’s primary mission is to connect businesses facing cash flow constraints with the capital they need, even after the banks have turned them down, regardless of whether that’s to grow their business, to refinance existing debt, or just to provide a bridge and keep the lights on until they can qualify for traditional financing. 

    Together, Nabil and I worked on a few key initiatives:

    • Logo & Brand Identity
    • LinkedIn Optimization
    • Business Stationery
    • Website Design
    • Promotional Materials

    This project was exciting because Nabil had already walked away from a steady job to pursue an entrepreneurial path, creating a true start-up from scratch. He didn’t have any existing clients or income, but he didn’t lack the confidence that they would come his way. We jumped on each initiative as quickly as possible, and there were a lot of conversations had in a small amount of time to make it happen!

    When Nabil was referred to me, he already knew that he wanted to name his business Foothills Capital Advisory. After recently transplanting to Boise from Seattle with his family, he found that he enjoyed the slower lifestyle and the view of downtown Boise and the foothills from his back deck, finding peace in the tranquil surroundings. So, we leaned into that.

    Together, we explored a modern approach to his logo, leveraging hand-drawn line art ranging from abstract, to artsy, bringing in soft curves, and eventually landing on a geometric approach to the view he’s so fond of. 

    The final version is a beautiful balance of colors found in nature. 

    animated image depicting the progression of the logo design

    Coupled with a brand overview guide and some accompanying assets – like a social media profile graphic, a brand pattern, and branded assets like a Zoom background and email newsletter template, Nabil was off to the races with his new brand.

    Since so many of Nabil’s clients come to him from referrals, we needed to make sure his LinkedIn profile was an accurate representation of what he does, while we worked on his website behind the scenes. 

    While we were developing his brand initially, Nabil had put a little “coming soon” message in his experience section, and we were able to quell the anticipation by refreshing that and premiering his new brand identity.  

    Screenshot of the LinkedIn Company Page for Foothills Capital Advisory

    Though a little out of order from how a typical brand identity project goes, time was of the essence! Nabil was looking into attending a conference where he’d have the opportunity to meet a lot of great business contacts, so instead of doing his website next, we jumped on creating something he could hand out and leverage – his business cards. In a relationship-heavy industry like Nabil’s, business cards are definitely still an expected touchpoint. 

    Since the designs generally tie together very nicely, Nabil’s business cards were delivered alongside letterhead (both something he could print, and a Word document template he could type right into), a notecard that he could use to write thank you notes, and a couple of envelopes to send it all in should the need arise.

    Stationery pieces for Foothills Capital Advisory

    For his stationery, we wanted to continue to lean into the geometric look we established with his logo, and incorporated diamonds with icons to share his contact information. The addition of a watermarked background helped everything to feel modern and put together.

    From there, Nabil and I started working on his website. He already had a foundation laid, as his daughter had helped him build a Squarespace site. Instead of starting over, we leaned into that framework and updated it to be something that was more in line with his new brand identity. 

    The content was mostly done, but Nabil had supplied a few additional pieces, and we collaborated on updating his bio to be something a little friendlier and easier to read. We used stock photography of sun-kissed foothills and Boise cityscapes to accent each page.

    Website mockup for alternative finance professional

    The final site is clean and slick, with the basics front and center, and the ability to get started obvious on every page. A large majority of Nabil’s clients are referred via industry relationships, so we were sure to include a page that spoke directly to those referral partners.

    With the website wrapped up, the rush to get this brand out the door slowed down a little – Nabil had what he needed to be successful, found online, and to communicate with new and existing referral partners.

    The next thing he needed was something that his referral partners could use to share with their clients. Nabil asked if we could put together a one-pager that could be shared digitally or printed. It needed to cover the key things that he can offer, his process, the fees, and how someone can get started working with him. It was a lot of information, and we wanted the piece to look and feel very intentionally designed. 

    This one-pager helped to get people in the door, but what then? Nabil was preparing concise summaries of his clients’ stories, financials, and projections so that he could quickly solicit commercial lenders on his clients’ behalf, and he needed those to be beautiful, easy to use, and quick to customize. The next thing we collaborated on was a presentation template that was designed in Powerpoint.

    For this project, I started by looking at a presentation that Nabil had already put together to get an idea for the types of content he was using, and then I got to work building out templates that made sense for that type of content. By inserting photos that we had used on the website and leveraging his color palette, we were able to make something both beautiful and functional. The best part is that he can use this same template for anything, and it’s near impossible to overwrite it – every time he opens it, it forces him to save it with a new name. 

    I truly enjoyed working on this brand launch with Nabil, and he and I have continued to stay in touch for future opportunities while he’s nurturing several new client engagements. His business launched with a bang, and he’s been enjoying having pieces he’s proud to show off and leverage as he continues to build. 

    If you enjoyed this case study, and are interested in exploring how we might collaborate on your next big idea, schedule your absolutely free, no-commitment Idea-to-Execution consult today!

  • 3 Reasons Why You Should be Templatizing Your Business

    3 Reasons Why You Should be Templatizing Your Business

    When it comes to running a small business, your greatest asset is your time. If you’re feeling like there’s never enough hours in the day to get things done, maybe it’s time to see what’s really eating up your focus and energy. 

    One of my favorite hacks is the use of templates. Creating and leveraging reusable assets (aka templates) can eliminate redundancies in your business, saving you precious time and contributing to brand consistency and professionalism; ultimately boosting your business and attracting more clients. Here are three reasons why templatizing your business is a game-changer:

    facebook post mockup

    Having templates is a sure-fire way to save you time. Consider the use of Canva templates for social media, for example. By creating (or hiring a graphic designer to create!) Canva templates, you can just “plug-and-play” when it comes to getting your beautiful ideas and knowledge out to your audience. 

    Not only does it conserve your valuable time, but it also guarantees uniformity across all your deliverables. By utilizing templates decked out in your brand assets, (colors, logos, and fonts) you ensure a consistent and professional presentation across every touchpoint with clients and prospects. They’ll appreciate the professionalism and attention to detail, which contributes to having a brand people trust.

    interactive fillable form for a business broker

    Scaling your business shouldn’t mean sacrificing quality or spending hours on admin tasks. Take, for instance, the use of standardized forms (like intake forms). By templatizing your intake process, you streamline client onboarding, ensuring that vital information is captured efficiently without unnecessary back-and-forth. This not only contributes to the professionalism of your operation, but also frees up valuable time and resources that can be redirected toward nurturing client relationships or pursuing new opportunities. Standardized forms also minimize the risk of errors or oversights, leading to smoother transactions and a more positive overall experience for both you and your clients.

    presentation deck template for a forensic psychology agency

    You may be thinking that templatization could stifle your creativity, but when you have the basics covered, it frees up mental capacity and time to allow you to focus more energy on innovation and value-adding activities. 

    Here are some additional templatizing projects to consider:

    • Email Templates: Standardized email templates can streamline communication with clients, leads, or team members. Whether it’s for initial outreach, follow-ups, or project updates, having pre-written templates can save time and ensure consistency in your messaging. (Just make sure you read them before sending to make sure your canned language is still relevant!)
    • Proposal Templates: Creating proposals for clients can be time-consuming, but using templatized proposal formats can make the process much smoother. Preparing a template with sections for project scope, deliverables, timeline, and pricing can help you quickly customize proposals for different clients while maintaining a professional look. (And it’s been my experience that sending a proposal faster, while the client is still excited and thinking about the project, can help you close more deals!)
    • Tailored Business Resources (e.g. Training & Onboarding, Sales Presentations and Prospect Engagement): When bringing new employees or clients onboard, having templatized materials can ensure that everyone receives consistent information and guidance. This could include training manuals, onboarding checklists, or presentation templates for orientation sessions.
    • Invoice and Billing Templates: Simplify your billing process by using template invoice formats. Whether you use accounting software or create your own templates in Word or Excel, having a standardized format for invoices can help you get paid faster and keep track of financial transactions more efficiently.

    The key here is to identify repetitive tasks or processes in your business and create templates that can streamline those activities, saving time and improving consistency and efficiency. It’s all about working smarter, not harder, and giving your business the boost it deserves. So, whether it’s branding your social media with Canva or simplifying with forms, templatizing your business is the way forward when it comes to growing your business. 


    If you need help with identifying template opportunities or creating some for your business, schedule your (absolutely free and zero commitment) Idea to Execution Consult!

  • What Are the Best Ways to Market Your Small Business on a Budget? Nine Key Tasks to Get You Started

    What Are the Best Ways to Market Your Small Business on a Budget? Nine Key Tasks to Get You Started

    If you’ve made the leap into being a small business owner, you know that clients aren’t just going to fall from the sky and pay you hundreds of dollars. (You do know that, right?)

    So what are the best ways to promote your business when you’re just getting started and don’t have a huge budget?

    The following nine tasks can help you be more visible to your ideal prospect and can help you convert them to an ideal client, faster.

    You’ve started a business, yay!

    Now what? Where do you go from here? Start by making a plan! 

    Your plan should have a couple of key things in it:

    What you offer

    • Whom you’re offering it to
    • How you’re going to spend your limited marketing dollars
    • A timeframe
    • Goals to guide your progress

    This may seem like a waste of your time, because doing this right now isn’t making you any money. But the reality is that if you’re just doing work with no real rhyme or reason, you’re going to get burnt out and not know if your efforts have been worthwhile.

    Getting into the weeds figuring out details like your key offerings and ideal clients will allow you to measure future business decisions easier. You’ll be able to decide if your ideal client will benefit from you investing in something or offering something new or more niche. You’ll also know if you’re spending time on the right things because you’ll be able to judge them against these two metrics.

    Once you’ve made those decisions, you can set aside a dedicated marketing budget (remember, you have to spend money to make money!) and figure out how it’s going to be spent. When I go through this exercise with my clients, I like building out the framework for 12 months. This allows us to look at things like sending holiday cards, upcoming conferences you want to go to, and big networking opportunities.

    Defining a timeline and setting up measurable goals along the way will help you to know if the marketing efforts you’ve got in place are working, and if they’re not, you can dive into why not. Once you have your plan in place, add a block to your calendar once a month (I would recommend at the end of the month) to review and assess your progress.

    Want to know more about what this looks like? Tell me in the comments below, or book a call with me and we can go through this exercise for your business together.

    No, this isn’t just in here because marketing is part of what I do.

    It’s here and number two on the list because you should be looking for and trusting people who are smarter than you! 

    Doing this early in your business development can give you more time to work on income-producing activities, and can give you the confidence to show up because you know things are getting done well.

    Consider this: if you’re a lawyer, you’re really good at contracts and serving your clients’ best interests, right? People come to you because you’ve been to school, spent time studying complex legal cases, and the state says you know your stuff. So why wouldn’t you do the exact same thing and trust someone who does what you need (CPA, Bookkeeper, Graphic Designer, Web Developer)?

    The largest benefit in finding a trusted partner that does what you need? You can get back to focusing on what YOU do best, and leave what THEY do best, to them.*

    This doesn’t just go for marketing professionals (but that is what I’m talking about in this blog). It can also mean hiring someone to take care of your books regularly, or hiring someone to write up your contract template one-time.

    *Yes, I know there are plenty of options out there for the DIY approach. But just because they exist doesn’t mean that you’re going to a) know how to use them, b) enjoy spending your time on them, or c) be able to use them to create an output that’s as good as hiring a pro and being done with it. Stop settling for good enough!

    As a new business owner, what are the best first uses for your marketing dollars?

    I would argue it would be setting up your brand. That means figuring out what your business name is, what your logo looks like, and how you will present yourself to clients.

    That can go further into making sure you have branded documents, business cards, social media profiles, a branded email address, getting started on your website, and building a functional and beautiful email signature. 

    If you know that you don’t want your business name to be your legal name (e.g. Susie Smith, doing business as Susie Smith), you should allocate some marketing dollars to this first. Otherwise, you risk confusing clients down the road when you “all of a sudden” introduce a brand name and identity. And confused minds don’t buy.

    So you’re out there doing good work and working with good people, but what if one of them wants to refer you to a friend? Where can that friend go to learn more about you?

    Let’s be real, if someone refers a friend to you, the friend isn’t going to just call you up (typically). They’re going to check you out online. They’re going to see if what you have to offer is actually what they need.

    And if they can’t find you, they’re going to have a hard time deciding on if they should call you. If they DO end up calling you even after they can’t find you… you’re starting that relationship off sans trust.

    Don’t do that to yourself!

    At the very minimum of minimums, have ONE really well-defined and active social media profile. Yes, even if you don’t like social media and don’t use it personally. You would be silly to believe that in this day and age, social media isn’t a search tool.  

    What’s better? Having a website that has all the things! 

    Your website is usually the one place online where someone can go to learn everything about your business. It showcases your brand, shares what you do, talks about who you do it for, and should include social proof (testimonials, portfolio items, links to social media, etc.) that says you know your stuff. 

    Despite anything else you could be doing as a new small business owner trying to market themselves, you should be focusing on offering amazing customer service.

    Fantastic customer service is going to be the ONE thing that can wipe out any irregularities in your branding, and it is the most likely reason people will send you referrals.

    Folks just want to know that you “got this for them” and that you’re going to make sure it’s done right and done well. They want to know they can get in touch with you and ask questions. That you’re going to be their ‘go-to’.

    If you think about going to a store or restaurant where it felt like a breath of fresh air when interacting with the team members there, what did that look like? If you’re a Disney Adult like me, just think of the interactions with the cast members at any park. What do they do differently than most other retail establishments?

    They make you feel like the most important person in the world.

    Do that for your clients – the referrals will follow.

    If you want to read a book on how to create that experience, I highly recommend Raving Fans by Ken Blanchard! (That’s NOT an affiliate link.) It’s a quick read, I promise, and worth your time!

    For most people, a free marketing opportunity is social media. Getting online and creating content, interacting with content, and promoting your services is the best freebie there out there.

    Here’s my recommendation for which platform to use for your business – choose one and get really good at it before jumping to another:

    • Instagram: B2C creative businesses that have a process or product they can showcase.
    • LinkedIn: B2B professionals, showcasing thought leadership.
    • Facebook: B2B and B2C businesses. Setup a business page, but focus on building relationship in and promoting your business in relevant groups. Otherwise, you’re paying to play, and it’s not cheap.

    There’s an entire strategy behind how to create stellar content and promote it to the right people on social media. That’s not what we’re here to talk about. Just know that social media can be your best free marketing tool.

    If you’re a local business operating locally, especially as a brick and mortar, look for opportunities to:

    • Post on a community bulletin board
    • Host or sponsor events
    • Network with other businesses in the area
    • Place strategic and low-cost ads in relevant local places / publications
    • Tap into new, unusual, or unique markets in your area

    As a new business owner, you’re going to have to work for what you want.

    The internet revolution means that there are (probably) lots of other people out there doing what you do – but that doesn’t mean that you shouldn’t do it. 

    You’re going to be able to bring a whole new flavor and perspective to the business, and you should lean into what makes you different and better.

    But you’ve still got to want it, go after it, and hustle for it. (Not ‘hustle’ in the bad way, like stealing people’s money.) You’ll have to lean into the bad days, work through them, and figure out what’s not working when the clients and revenue aren’t coming in.

    You know how they say that an animal can sense your emotions – good or bad? Clients are the same way. If you’ve got a bad attitude about your business and you’re feeling righteous and annoyed that it’s not making you a millionaire overnight, they’re going to pick up on that.

    Trust the process, do the things, and don’t be afraid of the work it’s going to take to achieve your version of success.

    Along the way of building your business, there are going to be things that say, “I know what I’m talking about.”

    Generally, those will be testimonials. For creatives, that might be a portfolio of projects. In other situations, it might be contest entries/wins, or mentions in a publication, or guest spots on a podcast.

    Regardless of what social proof looks like for you and your business, you should be gathering it all the time!

    Social proof is going to help convert people from a maybe to a yes.

    Put that ish everywhere. Make a highlight on your Instagram. Put it on your website. Post a blog about it. Send out an email blast that includes it.

    Just make sure you’re always gathering it.

    Look, I kind of already touched on this in the hustle tip above, but being a business owner is HARD. 

    You’re going to have good days and bad days. Hell, you’re going to have good months and bad months! 

    Things are going to throw you off course. Clients are going to fire you. People aren’t going to like you.

    The trolls are everywhere.

    That doesn’t mean you should give up on your daydream. If you felt strongly enough about building this business to get started, there is a reason for that! Lean into it, trust the process, and enjoy the ride.

    There are going to be businesses that don’t work out, and every situation is unique. But don’t be the business that didn’t work out just because things got a little hard. Give it everything you’ve got and look for new tactics and opportunities so that you can know that you tried everything before throwing in the towel.


    If this blog was helpful for you as business owner, tell me about it in the comments! If there is something you want to know more about, feel free to book a complimentary Idea to Execution call.

  • Why Color is the Least Important Part of a Logo Design

    Why Color is the Least Important Part of a Logo Design

    Working with a new client, I have a template that I use to show them their logo designs. On the third slide, it says in bolded, italicized text: “These concepts are done in black and white to start so that you can focus on the structure of the logo without color getting in the way.” But without further explanation – I wondered if the purpose was clear enough.

    Why is color the last thing I incorporate for a new logo design?

    The folks I work with are business owners, and nine times out of ten, they’re not creative people – hence why they are hiring someone to fill that gap for them. While a creative person could look at something and generally see the nuances of a color, chances are that a business person has a limited color vocabulary and would have a hard time voicing that the blue they’re envisioning needs to have more green in it.

    An infographic that shows the difference in designers and regular people analyzing colors.

    When I present the initial concepts to the client – sometimes even through the first few rounds – we’re not even talking about colors yet. Maybe we discussed it briefly on our initial Idea to Execution Consult, but we haven’t fully gone down that rabbit hole yet.

    Black and white concepts allow the client to see the pieces of the logo, without “the wrong blue” getting in the way. They can see the hidden iconography in the logo mark, they can see how the font is wide, skinny, tall, or sans-serif, and how the brand name is sized in relation to the logo mark. They can see the overlapping elements clearly. All of these things are just as – if not more – important to the logo design as color.

    Designing a logo in black and white allows me as the designer to ensure logo versatility.

    At the end of a logo project, my client gets a suite of files. This is usually a zip folder with organized sub folders for different layouts and color options. It generally looks like this:

    File folder structure that shows mark only, repeating pattern, source and vector, etc.

    And if they drill down into the “wide” folder, they would typically see something like this:

    file folder screenshot that shows black, reverse, white, and additional file types.

    Not every logo project has every format or color option, but by doing everything I can to ensure that they have:

    1. A wide version
    2. A stacked version
    3. A logo mark by itself
    4. An all white version
    5. An all black version

    Will allow the client to be prepared for whatever branding challenge gets thrown at them. 

    By designing logos in black and white from the get-go and adding color later, I’m solving for versatility first!

    Yes – it happens! I have one particular client in mind who knew exactly what he wanted when he approached me about working together. And what he wanted broke the versatility mode wiiiiiide open! But, I guided him through the future challenges he would face, and made sure that he had a secondary option when all was said and done so that his brand could be as versatile as possible. And he LOVED the end result!

    The logo on the right is his primary logo – it’s in color, and it very much only fits in a square  – which can be tricky for a website application. It’s also the last version of the logo he saw!

    When we started the project, he saw a reversed version of what’s on the left – all black outlines. We continued that way until he was happy with the structure and the story that the logo told even without the color added.

    Originally, he asked for a blue and gray logo – but when we started playing with colors, there were obviously more colors added in! The version on the bottom of these two is his secondary version – and it solves the need for a wide format that fits into the brand identity… and he also has an all black and an all white version if it, too. While he may not use the secondary logo often, it’s a good asset for him to have available.

    comparison of three logos to explain the need for versatility in design.

    That’s why I’ll continue designing logos in black and white to start, and always advocate for a versatile logo as part of my clients’ brands.

    If you’re interested in working together on a branding project for your business, let’s schedule your free, no-obligation Idea to Execution Consult now!

  • Do you need a site rebuild, or just a refresh?

    Do you need a site rebuild, or just a refresh?

    Recently, I was referred to a new client who was looking to improve his marketing strategy. He wanted to ‘level up’ his passion project into more of a full-time income producer, but wasn’t sure where to start. The first thing I did was look at his website.

    A business’s website is the primary place where someone can find all the details about the business, and in this case, it was where everything was. This client didn’t do much on social media, and his idea was great – but his website didn’t do a great job of selling it for him. The thing is, he built the site himself, so he was very proud of his work and didn’t want to blow it up and start over, nor did he need to. So, we worked together to refresh what he already had into a more appealing and modern look that told the story of the brand and business model better and more intuitively.

     Here’s the before and after:

    My client did all the work (because he wanted to and it allowed him to better manage his budget), I just gave him the details of what went where, wrote content, and QA’d what he created. 

    This might seem like a rebuild, but the reality is that all of the same functionality stayed put. We gave it some new clothes, but really, we only accented what already existed.

    If you would like to talk about how a refresh might benefit you and your business, schedule your free, no-obligation Idea to Execution consult today!

  • Why is “Good Enough” Not Good Enough?

    Why is “Good Enough” Not Good Enough?

    When I started my business, I knew that I wanted to help small business owners and entrepreneurs – people like me who were doing something because they had a passion for it, the ones who were hustling to make it work, who would work early mornings and late nights, take jobs they weren’t excited about, or struggle a little bit elsewhere to bring their idea to fruition.

    These are the type of people who figure that while they’re trying to make it, “good enough” will get them by.

    But the reality is, your clients and customers typically know when you’ve settled – even if they only know it subconsciously.

    Your brand will feel like it’s just not quite polished, or that it’s not a professional thing. Oftentimes, you’ll hear, “how’s your little side gig going?” instead of “how’s your business doing”?

    Some people may even have a hard time trusting that you’re as good as you say you are because your identity doesn’t feel as professional as they’d expect.

    And that, right there, is why “good enough” is not good enough.

    Something that I’ve learned in my time in the industry is that people hire people, and referrals often happen because someone said, “you should hire my [profession] Joe, he’s fantastic,” and not “you should hire [company name], they’re great.”

    Person-to-person referrals are the utmost symbol of trust and respect, but how many businesses market themselves online by the owner’s name?

    What most business owners don’t realize is that there is a vetting process that happens before the person asking for the referral actually gets in touch. This is the time when they’re checking you out online, looking at what they can find on social media, and clicking around for reviews. If there is something that doesn’t sit right with them during that process, you just lost a potential client – regardless of how good you are. And what they’re looking at isn’t about “Joe So-and-so”, it’s your company’s name and identity – because that’s how you’re marketing yourself online.

    Here’s the ultimate reality: If you’re settling for good enough, how much business is it losing you?